Legal Notice and Privacy Policy
LEGAL NOTICE
This website is published and operated by Studio Lino SAS, with a share capital of €2,000.
Registered office: 59 rue des Langoustiers, Lescoff, 29770 Plogoff, France
Registered with the Quimper Trade and Companies Register under number 799 854 054
Intracommunity VAT No.: FR 36 799 854 054
SIRET: 799 854 054 00027
APE Code: 4762Z
Email: [email protected]
Phone: +33 2 98 64 84 14
Publication Director
Monsieur Papier is a registered trademark with the INPI owned by Studio Lino SAS.
The entire website is the exclusive property of Studio Lino. No reproduction or representation may take place without the prior written consent of Studio Lino. Despite all due care taken in the creation and regular updating of this website, errors may have occurred in the information and/or documents presented. However, Studio Lino cannot guarantee the accuracy, precision, or completeness of the information made available on this website, and the publisher cannot be held liable under any circumstances for any errors. If you notice any, please report them by email to: [email protected] so that we can make the appropriate corrections. Studio Lino reserves the right to correct the content at any time without prior notice.
This website has been declared to the French Data Protection Authority (CNIL) (Receipt No. 2170997v0 dated April 11, 2018). Personal data recorded on this website will be stored and used in accordance with the French Data Protection Act of January 6, 1978. Users of this website have the right to access, rectify, and delete their personal data by contacting:
Monsieur Papier
59 rue des Langoustiers, Lescoff
29770 Plogoff
France
PRIVACY POLICY
We respect the personal data you provide to us and never share it with third parties.
This Privacy Policy describes what data we may collect, how we collect it, how we protect it, and your rights regarding access to and control of your data.
Who is responsible for processing your data?
What data do we collect?
Why do we collect your data?
Who receives your data?
How long do we keep your data?
What are your rights?
How do we protect your data?
Our cookie policy
1. WHO IS RESPONSIBLE FOR YOUR DATA?
Studio Lino SAS, whose registered office is located at 59 rue des Langoustiers, Lescoff, 29770 Plogoff, France, registered with the Quimper Trade and Companies Register under number 799 854 054, is the data controller for the personal data collected through the website www.monsieurpapier.fr (the Website) or in the Monsieur Papier physical store located at the same address.
2. WHAT DATA DO WE COLLECT?
The term "Data" refers to any personal information that can be used to identify you as an individual and that you provide to the Data Controller in order to register on the website, create an account, receive information, or place an online order.
We only collect the data necessary for the proper operation of our e-commerce and retail business relating to the products and services offered on www.monsieurpapier.fr or in the Monsieur Papier store.
The personal data we collect includes only the information necessary to process your order and respond to any questions you may have:
- your contact details (title, surname, first name, email, telephone number, full address, etc.),
- your delivery information (name, street, postal code, city, country, delivery instructions, etc.),
- your personal preferences, including marketing preferences (newsletter subscriptions, language, etc.) and cookie preferences (technical information such as technical logs, IP address, etc.),
- information about the products you have viewed,
- payment information,
- your order history,
- your email correspondence with customer service.
Creating an account on the Website requires you to create a password. This password is encrypted and known only to you. We cannot access it. If you forget your password, a link allowing you to create a new password will be sent to your contact email address.
If you have a reseller account:
You will be required to provide us with certain information when creating a Professional Account:
The following personal data: first name, last name, email address, telephone number.
Other data: company name, SIREN number, VAT number, business activity, address.
This information is essential for us to perform the contract entered into with you.
3. WHY DO WE COLLECT YOUR DATA?
Processing your personal data enables us to provide the Website's services, improve our services, and maintain a secure environment.
Your data is primarily processed for the following purpose:
To carry out activities related to our commercial relationship (orders, payments, deliveries, invoices, accounting, customer satisfaction surveys, customer service, loyalty program, etc.).
More specifically, for:
• managing your Account, registration, and login to our website, as well as providing the services associated with them (online ordering, newsletter subscriptions, etc.);
• managing your orders;
• managing the delivery of your orders;
• managing customer relations and handling complaints;
• creating a customer database for loyalty programs, marketing, promotional activities, and market research (to improve your user experience and our services), in accordance with applicable regulations;
• providing a personalized browsing experience on the Website by making it easier to use and adapting our products and services to your interests and needs (suggested products based on gender, recently viewed products, personalized recommendations);
• statistical purposes;
• ensuring Studio Lino's compliance with its legal obligations as a provider of online electronic communication services (preventing or detecting fraud or abuse, managing security incidents, enforcing our terms of use, improving browsing conditions, etc.).
4. WHO RECEIVES YOUR DATA?
The personal data collected is processed by Studio Lino employees in order to provide the services you request and for the purposes described above.
Studio Lino undertakes not to sell your personal data to third parties.
Studio Lino may transfer your personal data to certain service providers and partners that help provide and improve its services, including:
- - logistics and delivery providers (carriers, couriers),
- - technical service providers (Internet service providers, IT and telecommunications companies),
- - payment service providers (banking operators).
As the data controller, Studio Lino ensures that all of its service providers and partners, whether processors or joint controllers, comply with the General Data Protection Regulation (GDPR) and implement all appropriate technical and organizational measures to ensure the confidentiality and security of your data.
Where these partners are located outside the European Union, Studio Lino takes all appropriate measures to ensure secure transfers by either:
- - obtaining your explicit and unequivocal consent to share your personal data with such third parties; or
- - entering into data transfer agreements incorporating the European Commission's standard contractual clauses or requiring compliance with Article 28 of the General Data Protection Regulation.
5. HOW LONG DO WE KEEP YOUR DATA?
In accordance with applicable laws and regulations, we retain your data only for as long as strictly necessary for the purposes described above, and this period varies depending on the purpose of the processing.
At the end of the retention period, your data will be permanently deleted or irreversibly anonymized.
Customer account and loyalty program data
If you do not log into your account for five years, your account will be deleted and you will receive an email informing you of this.
Your data will then be permanently deleted or anonymized.
Purchase data
Billing information is retained until the end of the relevant accounting period and the statutory retention period (10 years).
Payment data
Payment details are retained until payment has been certified and all relevant administrative and accounting procedures concerning your right of withdrawal and payment disputes have been completed.
Marketing communications subscription
Your data is retained for this purpose until you unsubscribe from the service, which you may do at any time by clicking the "unsubscribe" link included at the bottom of our newsletters.
6. WHAT ARE YOUR RIGHTS?
In accordance with applicable regulations, you have the right to access, inquire about, modify, restrict, rectify, delete, and object to the processing of your personal data, as well as the right to provide instructions regarding the handling of your data after your death.
You may withdraw your consent to receive our commercial communications at any time.
You may request a copy of all personal information we hold about you.
You may exercise the above rights by contacting us:
Monsieur Papier
Data Protection
59 rue des Langoustiers
Lescoff
29770 Plogoff
[email protected] / +33 (0)2 98 54 84 14
In accordance with applicable regulations, you may lodge a complaint with the competent supervisory authority in France:
CNIL – 3 Place de Fontenoy, 75007 Paris.
7. HOW DO WE PROTECT YOUR DATA?
We ensure the security of your personal data by implementing enhanced technical and organizational security measures designed to prevent your personal data from being used unlawfully or fraudulently.
We pay particular attention to ensuring that your personal data is not disclosed, altered, damaged, or accessed by unauthorized third parties.
We train our employees and collaborators on the importance of confidentiality and personal data protection. We limit access to your data to employees who are directly involved in providing you with quality services.
8. OUR COOKIE POLICY
We use various cookies on the Website to improve its interactivity and our services.
8.1 What is a cookie?
A "cookie" is a small file, generally consisting of letters and numbers, sent by the web server to the browser's cookie file stored on your computer's hard drive.
8.2 What cookies do we use?
We use different types of cookies for the purposes described below.
Strictly necessary cookies
These cookies are essential for browsing our website (such as session identifiers). They enable you to use the website's main features and secure your connection.
For example, they allow you to access reserved and personal areas of our website directly using identifiers or information you have previously provided. Without these cookies, you will not be able to use the website properly, and we do not recommend deleting them.
Functional cookies
These cookies are not essential for browsing but help optimize the website's operation and provide access to specific features.
They also enable us to adapt the presentation of the website according to your device's display preferences, providing a smoother and more personalized browsing experience.
Placing cookies on your device is the simplest and fastest way to personalize and improve your user experience.
Analytical cookies
These cookies enable us to understand how our website is used, measure its performance, compile visitor statistics, and analyze how users interact with different sections of the website (visited content, browsing paths), helping us improve our services and user experience.
Social sharing cookies
Our website includes sharing buttons for Facebook, Twitter, Instagram, Pinterest, and similar social networks, allowing you to share our content with others. When you use these sharing buttons, a third-party cookie is installed. If you are logged into the social network while browsing our website, these buttons may associate the content you view with your user account.
We encourage you to review the privacy policies of these social networks to understand how they use your browsing information, particularly for advertising purposes.
Advertising cookies
These cookies are used to display advertisements tailored to your interests, both on our website and on other websites. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
The relevance of advertising displayed on your device may also be improved by combining information about your browsing activity on our website with the information you have provided to us.
Refusing these advertising cookies will not affect your use of our website. However, it will not stop advertising from appearing on our website or elsewhere on the Internet; it will simply result in advertisements that are not tailored to your interests or preferences.
Most of these cookies are third-party cookies and mainly depend on advertising networks.
9. HOW TO CONTACT US
Monsieur Papier
Data Protection
59 rue des Langoustiers
Lescoff
29770 Plogoff
[email protected] / +33 (0)2 98 54 84 14
Last updated: May 25, 2018
© MONSIEUR PAPIER 2018